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Privacy & Security

Secure Online Shopping

When you place an order or access your account information, it's done using theSecure Socket Layer (SSL) encryption method; your details are encrypted before the information goes from your computer to ours.

When this is happening you'll see a little padlock symbol at the bottom of the browser - this means that your details are totally safe from prying eyes and that only Selkin can see them. (Some browsers don't have this symbol; if the address of the web page starts with https, this also confirms you're secure). This method is therecognised standard for secure transactions.

We've been using the SSL encryption method since our website went live in 2005 and have never had any problems with our website's security. However, if you're still unsure, you can call our friendly Customer Services Team on                     0115 9230 710.

Privacy Policy

Personal information is private and we treat it with the highest standards of security and confidentiality.

We never sell or give any personal information we have about you to any other company.You can rest assured that your credit/debit card and personal information are safe with us.

With your permission, we'll send you our email newsletters and tell you about our latest products and special offers. That's only if you want us to of course! It's up to you - you're in control of your email newsletter subscription settings.

Why do we use cookies?

HTTP cookies, more commonly referred to as Web cookies, tracking cookies or just cookies, are parcels of text sent by a server to a Web client (usually a browser) and then sent back unchanged by the client each time it accesses that server. HTTP cookies are used for authenticating, session tracking (state maintenance), and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts. The term "cookie" is derived from "magic cookie," a well-known concept in UNIX computing which inspired both the idea and the name of HTTP cookies.

Because they can be used for tracking browsing behavior, cookies have been of concern for Internet privacy. As a result, they have been subject to legislation in various countries such as the United States, as well as the European Union. Cookies have also been criticised because the identification of users they provide is not always accurate and because they could potentially be a target of network attackers. Some alternatives to cookies exist, but each has its own uses, advantages, and drawbacks.

Cookies are also subject to a number of misconceptions, mostly based on the erroneous notion that they are computer programs. In fact, cookies are simple pieces of data unable to perform any operation by themselves. In particular, they are neither spyware nor viruses, although cookies from certain sites are described as spyware by many anti-spyware products because they allow users to be tracked when they visit various sites.

Most modern browsers allow users to decide whether to accept cookies, but rejection makes some websites unusable. For example, shopping carts implemented using cookies do not work if cookies are rejected.